Residential Services

This isn’t just a scorched wall—it’s a physics experiment gone rogue.

When things burn, they don’t just leave behind ash. Smoke particles undergo thermophoresis, a process where hot particles move toward cooler surfaces (like your air vents, light fixtures, and metal door hinges). That’s why you’ll find residue tucked into the weirdest corners—behind outlet covers, inside drawer slides, and yes, even in your HVAC system.
Soot particles are smaller than 2.5 microns—invisible to the naked eye but very visible to your lungs. Add carcinogens like formaldehyde, acrolein, and benzene, and suddenly that “minor” fire loss is major.

Please contact us about your possible fire or smoke exposure. Let’s bring in an Industrial Hygienist to test, verify, and back up your claim with facts—not opinions.

Water always wins—it’s basically gravity’s best friend.

From a pinhole leak to a full-on flood, water doesn’t just soak surfaces—it infiltrates. Drywall, wood, insulation—if it’s hygroscopic, it’s absorbing. Water wicks vertically and laterally through materials, often hiding behind baseboards and beneath flooring.

Within 24–48 hours, mold spores take interest, and now you’ve got a biohazard brewing.

Let’s chat about your water loss. We follow IICRC S500 drying standards, use thermal imaging and moisture meters, and track water like detectives in rubber boots.

Unless your adjuster was on your roof during the storm, taking barometric pressure and hail samples, they’re guessing.

Wind uplift can loosen shingles invisibly. Hail dents vents, bruises shingles, and cracks underlayment without breaking the surface. Damage can exist without being obvious.

And yet, adjusters may claim it didn’t happen—or happened at a different time—based on storm footage you’ve never seen.

Let’s investigate using facts. We analyze hailstone size, direction, density, NOAA storm data, and real-world impacts. We measure. We correlate. We tell the truth your roof can’t say out loud.

When Zeus throws shade, it’s never just a light show.

A strike may not leave charring, but it can still wreak havoc: frying electronics, damaging HVACs, or leaving hidden vulnerabilities in wiring.

The worst part? Lightning damage can be latent, taking days or weeks to reveal itself.

Reach out so we can verify local strike data, coordinate with electricians, and test for electrical overloads and compromised systems.

Sometimes it’s not just what’s gone—it’s what got wrecked along the way.

Theft claims involve more than missing items. There’s forced entry, structural damage, smoke residue from fire extinguishers, and the challenge of proving the value of stolen belongings.

Let us help you organize, document, and present your claim. We’re experts in building inventories, tracking depreciation, and handling proof-of-loss properly.

When structure fails without warning—it’s sudden, it’s accidental, and it matters.

Insurance policies generally cover sudden and accidental collapse, but proving that the event wasn’t the result of long-term wear or negligence is key. A ceiling giving way due to hidden moisture intrusion, a floor buckling from an undetected leak, or a roofing system failing from unseen structural compromise—these can all qualify under the right conditions.

But collapse isn’t always dramatic. Sometimes it’s subtle and progressive… right up until it isn’t. That’s where we come in.

We analyze the event timeline, structural integrity, material fatigue, and contributing factors to support whether the collapse meets the policy definition. If it’s sudden. If it’s accidental. If it caused a loss—we’ll document it and fight to have it recognized.

Let’s get to the truth of what gave way—and why it qualifies.

Winter: nature’s way of testing your roof’s core strength.

Snow and ice build-up can crush decking, warp framing, or cause structural shift over time. Water can back up under shingles during freeze-thaw cycles, causing leaks and unseen damage.

We document snow loads, roof spans, and structural impact—so your claim doesn’t melt under pressure.

One loose washer. One failed valve. One very wet reality check.

Even small plumbing failures can do major damage. Water moves fast. It seeps, it soaks, and it spreads where you don’t want it.

We use moisture meters, FLIR imaging, and IICRC protocols to ensure every drop is accounted for and dried properly.

Mold doesn’t negotiate—it colonizes.

When mold is covered, it must be taken seriously. Mold can grow in as little as 24 hours, and spores often become airborne, affecting air quality long before visible signs appear.

We coordinate air quality testing, lab reports, and certified hygienist involvement to verify presence and support proper remediation.

Let’s handle this the right way. No bleach. No shortcuts. Just science, solutions, and safety.

Gravity: undefeated since the Big Bang.

Falling tree limbs, rooftop units, or meteorite wannabes can cause real structural harm. From impact fractures to shifted foundations, it’s not just cosmetic—it’s kinetic.

We assess load impact, structural alignment, and document directional force, ensuring you’re not left holding the bill for Newton’s laws in action.

The sound of pressure losing its patience.

Explosions send out damage in all directions: heat, shockwave, and debris. Whether it’s a gas leak, water heater mishap, or something external, blast damage can be widespread—and nuanced.

We document blast radius, inspect for heat and pressure impact, and gather expert opinion when needed. No detail gets overlooked.

Cars were not meant to meet living rooms.

When vehicles crash into property, the impact may damage more than just walls. Foundations can shift. Plumbing and wiring can break. Framing can flex beyond recovery.

We assess direct and secondary structural damage with precision and bring in pros if needed to justify a full scope of repair.

When peace leaves the building—literally.

Riot-related damage can include looting, fire, water intrusion, and broken security systems. Documentation is key, and these claims are often heavily scrutinized.

We gather photographic evidence, loss inventory, and scene timelines to show the full extent of the event and support your claim from every angle.